Total σperational Σxcellence
"Innovation distinguishes between a leader and a follower" - Steve Jobs
...A firm specializing in consultation, deployment, and training of powerful business and process improvement methodologies such as Six Sigma, Lean Manufacturing, Strategic Planning, and more...
Six Sigma Consulting
“Measurement is the first step that leads to control and eventually to improvement. If you can’t measure something, you can’t understand it. If you can’t understand it, you can’t control it. If you can’t control it, you can’t improve it.”
- H. James Harrington
What is Six Sigma
Keeping it simple --- Six Sigma is…“Solving problems with data to achieve results”
Adding a little more complexity --- Six Sigma was developed out of necessity as a very rigorous and disciplined approach for companies to improve products and services based on their customers’ requirements…an “outside looking in” approach. Six Sigma can improve profits and cut costs, but more importantly, it can keep customers loyal as well as improve a company’s competitive advantage. Six Sigma can be used for a wide variety of purposes such as new product releases, designing a new process, or fixing a broken process.
Launching Six Sigma
Total Operational Excellence applies Six Sigma methodologies (DMAIC) to deliver value and ROI savings to our clients while providing Six Sigma training to identified internal candidates with specific project(s) and areas to improve. The term “Six Sigma” is a measurement system based on the amount of “defects” in a company’s processes. Defects are defined as not meeting customer requirements. The sigma is a measure of standard deviation – how many of these defects exist in a company’s processes. 6–Sigma is measured at near perfect – meeting customer expectations 99.99966% of the time. The more defects processes have, the lower the Sigma.
Benefits of Six Sigma
The manufacturing world is not new to ideas like Total Quality Management (TQM), Continuous Improvement, and Plan/Do/Check/Act (PDCA). However, only with Six Sigma have companies been able to achieve and sustain real breakthrough results. The transformation to world-class quality is not possible without committed, visionary, and hands-on leadership. Total Operational Excellence ensure clients a redefined way to do business. With a powerful combination of the right people, the right projects and the right tools, our clients will have exceptional business results for their investors as well as superior performance for their customers.